Help Center

Help Center

Welcome to the Help Center of Spidey. We're here to assist you with any questions or concerns you may have. Below, you'll find answers to frequently asked questions, troubleshooting guides, and ways to contact us for further assistance.


Frequently Asked Questions (FAQs)

Ordering & Shipping

  1. How long will it take to receive my order? 3-5 working days 

  2. How can I track my order? You can track your order by contacting us or by visiting the tracking page section on home page 
    Do you offer international shipping? No

Products & Returns

  1. What is your return policy? You can visit Return policy on our home page 

  2. How do I return or exchange an item? You can return or exchange by contacting us 

  3. Are your products cruelty-free/vegan/environmentally friendly? [Answer to the question] 

Technical Support

  1. I'm having trouble placing an order. What should I do? Contact us 

  2. I'm experiencing issues with the website. How can I get help? You can solve your problem by contacting us.


Contact Us

If you have any questions or need further assistance, please don't hesitate to contact us. Our customer support team is here to help!

  • Email: Hello@spidey.store